Mobility & Intermodal Transport
Advanced Air Mobility (AAM), Drones, Aviation, Rail, Hyperloop

We provide technical advisory and consulting services to support all stakeholders in the emerging future‑mobility ecosystem.
We share the vision of a world where travel in the third dimension becomes routine, and where next‑generation ground transportation systems achieve speeds of 1,000 km/h and beyond.

Digital Transformation in Maintenance, Field Service & Product Support

We guide you through a meaningful digital transformation—from underlying data and processes, to enterprise architecture, to the deployment of innovations that create measurable business value.

From Condition‑Based Maintenance (CBM) and IoT to predictive maintenance and Agentic AI, we help you manage and optimize your assets in a cost‑effective and future‑ready way.

We help you design and create Digital Twins that make sense and provide a tangible business value

Integrated Logistic Support (ILS) & Integrated Product Support (IPS)

We support the design of products and systems that maximize availability, minimize through‑life costs, and meet modern sustainability requirements.

Our services cover the full spectrum of ILS for both military and civil assets.

When required, we can manage complete technology development programs through a global network of engineering companies, SMEs, and systems‑engineering experts.

Business Development Support

We help companies work smarter and more efficiently by leveraging our global partner network and advanced technological solutions.
Whether through targeted business development initiatives or by bringing proven technologies into new markets, we support fast, effective, and sustainable value creation.

The future of Field Service

hecosbarcelona
hace 2 días
1 Min. de lectura

A service technician with a holistic digital twin image of a drive

You find hereafter my latest "Impusle presentation" on the future of field service — as a starting point for a workshop between one of Europe’s leading consulting firms and a global technology leader in electrification and automation, featuring that company's senior leaders across Customer Support, Product Development, and Data Management. We had a very interesting, highly engaged, highly concrete exchange afterwards… and as I felt: very honest. 👉 It told me that the message landed.

As you will see in the file, I deliberately challenged the status quo. Some elements of the vision were clearly disruptive — pushing towards autonomous, self-optimizing service ecosystems, AI-driven decision loops, and a shift from “repairing” to “healing” assets.

But here’s the key point: Not everything I presented is futuristic.

A significant part is already technically feasible today.

If you are interested in finding out more, drop me a note at Michael.Hengst@HengstTechConsult.com